Terms vary depending on order weight and destination. The system will automatically calculate and display the relevant costs at checkout.
International Shipping
● International Shipping Companies
○ For international orders, we offer the following shipping options: DHL Express
○ FedEx International
○ UPS Worldwide
● Shipping Time
○ Shipping time for international orders may vary depending on the destination. Typically:
○ Standard International Shipping: Approximately 12-15 business days, depending on the destination.
● Shipping Costs
International shipping costs will be calculated based on the weight and dimensions of the package and the destination country. You will be able to view the estimated international shipping costs at checkout.
Shipping Confirmation
After your order is shipped, we will send a confirmation via email, including the tracking number and shipping company information. You can use the tracking number to view the order status in real time on the logistics company’s website.
Damage and Loss
We are responsible for ensuring the safety of goods during transit. If you receive goods damaged in transit or do not receive your goods within the expected delivery time, please contact our customer service team immediately. We will assist you with damage claims or resend the goods.
Address Information: Please ensure you provide accurate delivery address information, including the recipient’s name, contact number, detailed address, and postal code. We are not responsible for delays or losses caused by incorrect or incomplete addresses.